Privacy and Data Protection



HERA operates a code of practice whereby it uses its best endeavours to hold confidential any information provided to HERA, subject to any obligations under law including the Freedom of Information Acts 1997 and 2003 or in response to questions, debates or other parliamentary procedures in or of the Oireachtas (the Irish Parliament).

For general web browsing, certain information is recorded in the website log files which may include:

  • The top level domain name from which you access the internet
  • The IP address of the computer from which you access the website
  • The date and time each computer accesses the website
  • The pages accessed and the documents downloaded by each computer
  • The type and version of the browsers being used to access the website
  • The addresses of any third party web-pages which refer visitors to our website
  • Keywords used in search engines and directories to find our website
  • Keywords and phrases used to search our website

This information is used for statistical purposes only including:

  • To find out how many people are visiting our sites
  • To identify what pages are accessed more frequently
  • To help us improve the information we are supplying to our users
  • To make our site more user friendly

Use of Cookies

HERA does not use Cookies to identify your personal information or to detect your subsequent visits to our website.

Our use of cookies

We use necessary cookies to make our site work. We'd also like to set optional analytics cookies to help us improve it. We won't set these optional cookies unless you enable them. Using this tool will set a cookie on your device to remember your preferences.

For more detailed information about the cookies we use, see our Privacy Policy page


Necessary cookies

Necessary cookies enable core functionality such as security, network management, and accessibility. You may disable these by changing your browser settings, but this may affect how the website functions.


Analytics cookies

We'd like to set Google Analytics cookies to help us to improve our website by collecting and reporting information on how you use it. The cookies collect information in a way that does not directly identify anyone.